Team management

By Intercom

Level 1

• Manage designers effectively by helping them achieve maximum impact with minimum effort • Help recruiting by referring and interviewing candidates • Onboard new designers to understand our philosophy, process, and values • Ensure designers are aligned with our beliefs and process to ship high quality work quickly

    Level 2

    • Manage designers effectively by tactically routing work to the people best suited to succeed • Act as hiring manager for design roles, interview candidates at all levels • Onboard and mentor designers to understand our philosophy, process, and values • Ensure our process is followed and improved by identifying problems and solutions

      Level 3

      • Structure teams so that we have the necessary balance of designers, considering business priorities • Act as hiring manager for design/design manager roles, interview candidates at all levels • Onboard designers, continuously improving our onboarding process • Define and iterate our process to continuously improve quality and speed as we scale

        Level 4

        • Design the org structure/shape to meet the business needs • Create clear definitions of responsibilities at all levels • Recruit people at senior levels, influence R&D headcount planning with a hiring strategy • Ensure our process is delivering good work for customers and company, highlight ways it needs to evolve

          Level 5

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