Strategic thinking

By Intercom

Level 1

• Think and plan for next quarter • Understand and execute on established product direction • Understand where the team is at, any gaps, planned next steps, and clearly communicate these to designers

    Level 2

    • Think and plan quarters ahead • Influence product direction and help designers to innovate • Understand and support our journey toward becoming a world-class design team

      Level 3

      • Invent the future by driving strategic design decisions for products in alignment with company goals and roadmaps • Improve capabilities of the team by defining and driving top areas for development

        Level 4

        • Think and plan years ahead • Map out the future through strategic design of our products • Further the role of design at the company level by improving how we collaborate with other teams, and evolve our team

          Level 5

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