Ship the whole customer experience
Understands the Interstory, launch plans, pricing and packaging approach. Needs support to identify and consider the broader customer experience beyond their immediate area of focus.
Collaborates with PMM to define the Interstory, launch plans, pricing and packaging approach. Defines new and existing customer feature onboarding. Ensures docs are updated and CS + Sales are sufficiently enabled.
An influential and early collaborator with GTM, where there is a fluid exchange of how GTM considerations impact product decisions. Defines impactful new and existing customer feature and use case onboarding. Very proactive with enablement to ensure the product has the best chance of success.
Helps shape our GTM approach for significant product releases, working in partnership with GTM stakeholders. Defines our onboarding strategy for significant parts of the product.