Defining problems
By Intercom
Level 1
Understand the problem. Start all design work with a problem statement, goal, and context.
Level 2
State clear problems based on research and data, align the team on them.
Level 3
Practice first principles thinking to define problems. Write Intermissions.
Level 4
Practice first principles thinking to identify new opportunities.
Level 5
Apply first principles thinking to the entire problem space.