Defining problems

By Intercom

Level 1

Understand the problem. Start all design work with a problem statement, goal, and context.

    Level 2

    State clear problems based on research and data, align the team on them.

      Level 3

      Practice first principles thinking to define problems. Write Intermissions.

        Level 4

        Practice first principles thinking to identify new opportunities.

          Level 5

          Apply first principles thinking to the entire problem space.

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