Medium Customer Success Team

By Progression

Good for those looking to grow their customer success team to 10-20 people

IC1

7 skills

IC2

7 skills

IC3

10 skills

IC4

10 skills

12 skills

12 skills

Business Context

Communication

Culture and Togetherness

Developing Others

Developing the Relationship

Empathy & Humility

Hiring and Org Design

Initiative

Negotiating and Closing

Objectivity & Adaptability

Stakeholder Management

Team Leadership

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