Learn your product area. Apply Jobs to be Done. Know competitors, their solutions, and our gaps
Know your product area. Demonstrate proven knowledge of jobs, how competitors solve them, and where gaps exist
Develop deep domain knowledge of your product area and how to solve its problems. Create modern, simpler, and better solutions
Look beyond your domain to engage with Intercom’s wider product set
Be recognized as an expert in the broad domain of customer communications inside/outside of Intercom